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Email From Tech Support Concerning Building Relocation


From: Tech Support <tech.support@usd480.net>

Date: Wed, Mar 25, 2020 at 7:24 PM
Subject: Tech Support - During COVID 19
To: DW Students <dwstudents@usd480.net

Good Afternoon Students,

As we adjust to our new norm, one of the main areas we are being mindful of is the number of people in each building at any given time. In an effort to not add to these numbers during this time we will begin operating all Tech Support out of McKinley - Located at 615 W 7th. We have created an email, phone number and scheduling system to assist with this change.

We wanted to make this change for a few reasons:

- not adding to the numbers of other buildings

- central location for community members coming from their homes (staff/students)

- expected influx of requests involving technology no longer located in our buildings

- we need to be mindful of our numbers here in McKinley as well

- gives us the ability to quarantine the devices brought to use for 3 days before        handling

Going forward we would like you to contact tech.support@usd480.net or 620-604-2526 for any tech support needs you encounter during this distance learning time and we will get you scheduled for a remote session or a time you can bring your device by our office.